Frequently Asked Questions
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Your questions answered on cremations, memorials, funerals, burials, prepaid plans and probate. All explained clearly, without the jargon.
Your prepaid contract includes a breakdown of each service and its associated costs. If you'd like to review the details, you can request this anytime or you can visit our website to generate a quote and select the option to email yourself a copy.
We have a different business model to traditional funeral homes. Traditional funeral homes have high fixed operating costs - with physical funeral parlours to manage and maintain. Bare is different. By offering simple services that can be arranged online or over the phone, we can provide high quality services at affordable prices.
Photo presentations allow for the sharing of rich and intimate moments with everyone gathered at the funeral service. Accompanying music allows you to share your loved one's favourite songs. We recommend that families include a wide variety of photos of all stages of your loved one’s life.
The advertised price for a Bare Cremation is the final price. We understand that the funeral industry is known for hidden fees, but with our Bare Cremation package – our most affordable option – the price you see is the price you pay. We don't charge extra for weekend or overnight transfers, oversized coffins, or pacemaker removal. You have full control over adding optional services such as a viewing, memorial or funeral service, urn choices, or a different means of return of ashes to you than is included in the base package. You'll be provided with clear quoted pricing, so you can make an informed decision and keep control over your finances. If you haven’t already, you can view full pricing specific to your location and inclusions by clicking ‘Instant Quote’ at the top of this page.
Our care team is available 24 hours a day, 7 days a week on 1800 071 176 or via email – [email protected].
We generally advise families that the timing from collection of your loved one to when you receive their ashes is 3 weeks. However, this may vary depending on many factors, including your preferred option for bringing your loved one’s ashes home. It is best to obtain guidance from your arranger.
Funeral expenses are considered an estate expense, this means that the deceased’s bank accounts can be used to pay for the funeral expenses. However, if any other person pays for the funeral expenses, they are entitled to be reimbursed for these expenses from the estate.
Your chosen executor should be someone you can trust to make decisions about your estate. People generally nominate their spouse, sibling, an adult child, or some other close family member or friend. Others may choose a solicitor, however, it is not necessary to hold any professional qualifications to be an executor.
Other considerations include a person’s organisation skills, ability to manage details, their knowledge of all beneficiaries’ whereabouts and their travel time to the beneficiaries. If the person you choose moves to another country, it may be easier to write a new Will that nominates a different person to perform the task.
Your executor cannot be a witness to the signing of the Will, however they can be a beneficiary, providing they are 18 years of age or older. They must also be willing to take on the task.
We will guide you through the entire process and, where possible, do things on your behalf. We will require specific information from you and may require authorisation to act on your behalf
When you purchase a prepaid cremation, we must legally remit GST immediately. That means we take out the GST component of the amount paid and send it to the Australian Tax Office. We also take our setup fee to pay for the administration and setup of your Prepaid Bond in a regulated fund with the Lifeplan Australia Friendly Society. All of these costs are clearly outlined on your prepaid cremation contract. If you have any questions at all, please don’t hesitate to call or email us anytime. We pride ourselves on complete transparency.
Once you have completed your Final Wishes we’ll save them in a document you can print or send to your next of kin or executor. That will make the process seamless at the time of your passing.
Every Bare family we work with is different! We will start off your aftercare journey by determining all of the different areas of support you require for your unique circumstance.