Frequently Asked Questions

There are no hidden fees. Our prepaid cremation prices are fully inclusive and your prepaid contract clearly outlines all included services and costs. A major reason Bare was started was to offer an affordable and completely transparent funeral service. We are completely open about our pricing, which differentiates us from the traditional funeral industry.

No. Unlike a will, your Final Wishes is not a legally binding document. However, it's an important additional document that sits alongside a will to help your family navigate your funeral wishes, as well as get the relevant instructions from you on how you'd like your estate managed.

After the funeral service, your loved one is taken to our partner crematorium - where they are privately cremated in their state of the art facility. Our cremations are carried out with your loved one's dignity and care as our focus; the cremation is unattended, but carried out professionally in the most state of the art facilities.

You may use your own celebrant or member of the clergy if you prefer. Alternatively, a family member or friend can officiate at the service. A Celebrant is not included in the package and is an additional extra cost if you wish for Bare to engage a celebrant for you. Whatever your choice it is important that someone is designated as the officiator of the day. Please speak to your arranger for more information.

The first thing to do is contact our Customer Care team on 1800 071 176 (we're available 24/7). On speaking with your dedicated concierge, they will take some brief details and talk you through the process, along with answering any questions you might have. Their role is to make your life just a little bit easier, and so they will do everything they can to make the funeral arrangement process as simple as possible. Once we have those initial details, we'll transfer your loved one into our care and begin the process of arranging a cremation. We'll guide you through the paperwork that must be completed, and keep you constantly informed of what's happening with your loved one. Once the cremation is complete, we'll register the death, arrange for the Death Certificate to be mailed to you, and work with you to have you receive your loved one’s ashes.

Firstly, this is quite normal and many families find themselves in this position. If no plans were made, that’s totally fine. We can help you choose a burial location, service type and other necessary arrangements at your time of need, making the process as smooth as possible for you.

A memorial is similar to a traditional funeral service, it simply happens separate to the cremation without your loved one's presence in their coffin. This gives you, and us, the time and the space to arrange a service that best reflects your loved one. Some families choose to have beautifully presented ashes as the centrepiece of the event, like the coffin is for a traditional funeral.

Bare can help arrange a personalised memorial service at one of our recommended venues. You can also include optional extras such as celebrant, flowers, and stationery all thoughtfully arranged to celebrate the life that was lived.

You can see this option as a Bare Memorial when you can get an instant quote here. 

Yes absolutely! Writing your passwords down on a piece of paper can be daunting - who knows who will find or use them. The vault can safely and securely store this information and share it with your next of kin so they can can close your accounts when the time comes. 

Yes, in most circumstances. Your loved one will be washed and dressed by our mortuary staff. Your arranger will speak to you about providing suitable clothing for your loved one and we will organise to gather that from you, or the clothing can be given to our staff when we come to bring your loved one into our care.

Arranging a burial service typically involves choosing a burial plot or location, selecting a coffin or casket, and coordinating the service details with your Bare arranger. From the moment you call us, we’ll be there to guide you. That includes ensuring all legal paperwork (such as burial permits) is handled efficiently, and making sure both you and your loved one are cared for at every step. Your arranger will also help you plan the different parts of the service, like music, readings and eulogies.

This is a very personal decision that will be respected by your memorial arranger in either case. The ashes can provide a tangible representation of your loved one, and they may form part of a special moment in the service for everyone to pay their respects to the deceased.  Many families choose not to bring the urn, and instead, display a large framed photo to represent the life of their loved one.

If you already have a venue in mind, you can inform your arranger and we’ll liaise with the venue management to check the availability and cost.